How we can help in West London
Vehicle recovery in West London
Hanger Lane gyratory is where the A40 Western Avenue meets the A406 North Circular. The A40 dips through a tunnel underneath while everything else goes round a multi-lane rectangle carrying close to 10,000 vehicles an hour at peak times, with the Central line running beneath. If you stop on it, tell us which exit you last passed.
On the A4, the Hammersmith flyover lifts traffic over the town centre. It was shut for emergency repairs over Christmas 2011 and its strengthening was finished in 2015. West of there the road becomes the Great West Road, passing the Art Deco factories of the Golden Mile, and the M4 begins at the Chiswick flyover. Over Brentford the motorway runs on a 1960s elevated section. From Junction 3, where the A312 comes in for Hayes, out to Junction 12, the M4 is a smart motorway with no permanent hard shoulder. Junction 4 is where the spur runs down to Heathrow's central terminals. If you stop in a live lane, stay belted in with hazards on and call 999.
The Westway carries the A40 on an elevated road from North Kensington into Paddington, and Westfield London at White City sits between it, the West Cross Route and Wood Lane, with 5,500 parking spaces. Charing Cross Hospital on Fulham Palace Road is another place we're asked to collect from.
Hammersmith Bridge has been shut to motor traffic since April 2019, and in July 2026 the council shelved plans to reopen it to cars. A car going from Hammersmith or Chiswick to Barnes or Putney goes the long way round by another bridge. The truck can take it to a local garage, your home, or a dealer further west.
Roads & areas we cover around West London
Why West London drivers choose BlueLine
Recovering something other than a car
Different vehicles need different trucks and different handling. These explain how each one is done.
West London recovery & roadside FAQs
I've broken down on the M4 near Heathrow. There's no hard shoulder. What do I do?
From Junction 3 westwards the M4 is a smart motorway. If the car will still move, get to an emergency area or off at the next junction. If you're stuck in a live lane, stay belted in with hazards on and call 999. Once you're safe, call or WhatsApp 07944 820302 with the junction and direction. We don't do roadside tyre changes on the motorway.
Can you collect my car from Westfield London?
Yes. Tell us the car park, the level and the nearest entrance. With 5,500 spaces it's a big site. Flat batteries can usually be sorted in the bay without a truck.
Is Hammersmith Bridge open for a recovery truck?
No. It's been closed to motor traffic since April 2019, and in July 2026 the council shelved its plans to reopen it to cars. We route across the river another way, and the price we quote already allows for that.
My car stopped on the Hanger Lane gyratory. Where should I wait?
Off the carriageway if there's a safe place, well away from traffic. Tell us which exit you last passed and which direction you're heading. If the car is stuck in a lane and you can't get out safely, stay belted in and call 999.
Can you take a car from West London to a dealer in Reading or Oxford?
Yes. Give us the dealer's address when you call and the agreed price covers the whole run.