How we can help in Guildford
Vehicle recovery in Guildford
The A3 cuts through Guildford as a dual carriageway with a 50mph limit. Between the A31 junction and the A320 it drops from three lanes to two, which is a well-known source of queues. The slip road for the Cathedral exit, which serves the Royal Surrey County Hospital and the Surrey Research Park, regularly backs up onto the main carriageway at busy times. If your car fails on the A3, get as far left as you can, leave on the verge side and wait behind the barrier. If you can't get out safely, stay belted in with hazards on and call 999. Tell us which direction you were going and the last exit you passed.
West of town, the A31 crosses over the A3 and runs along the Hog's Back ridge as a dual carriageway to Farnham. In the centre, the Friary Bridge and Bridge Street gyratory brings the A3100, A281, A31 and A322 together, and it's no place to wait for help; if the car will move, get it into a side road or car park.
The High Street climbs steeply from the river and is paved with granite setts first laid in 1864 and refurbished in 2016. A car that won't start at the top is best left in gear with the handbrake on. The Friary shopping centre on North Street is a short walk from Guildford station. The Royal Surrey is on Egerton Road, next to the Research Park on Occam Road, and both have large car parks where a battery can quietly drain.
We need the road or car park, the direction you were travelling and what the car is doing. A recovered vehicle can go to a garage in Burpham or Stoughton, your home in Merrow or a dealer up the A3, all priced before dispatch.
Roads & areas we cover around Guildford
Why Guildford drivers choose BlueLine
Recovering something other than a car
Different vehicles need different trucks and different handling. These explain how each one is done.
Guildford recovery & roadside FAQs
I've broken down on the A3 through Guildford. What do you need to know?
Your direction, the last exit you passed and if you're on the main carriageway or a slip road. Get out on the verge side and behind the barrier if you can. If the car has stopped in a live lane and you can't get out safely, stay belted in and call 999, then call or WhatsApp 07944 820302.
My car has died in the gyratory by Friary Bridge. What should I do?
Hazards on straight away. If it rolls and it's safe to push, get it into the nearest side road or car park with help. If not, stay with the hazards on and call us, and 999 if you're blocking a lane where you can't safely get out.
Can you come to the Royal Surrey County Hospital car park?
Yes. Tell us which car park and a nearby landmark. A jump start or a new battery can usually be sorted on the spot while you're inside.
My car won’t start at the top of the High Street. Can a truck get there?
Tell us exactly where it is and which way it faces. The High Street is steep, cobbled and busy with people, so we'll plan the approach before anyone sets off. Keep it in gear with the handbrake on while you wait.
What does a Guildford recovery cost?
It's worked out from where the vehicle is, what it is, whether it rolls and the destination. You'll have one figure before we book, and there's nothing to join.
