How we can help in York
Vehicle recovery in York
The A64 comes from Leeds and the A1(M) as a dual carriageway and forms York's southern and eastern bypass. It meets the A19 at Fulford, near the Designer Outlet, and the A1079 and A166 near Dunnington at Grimston Bar. Beyond Hopgrove it drops to single carriageway on the way to Malton and Scarborough, a stretch with a poor safety record. On the dual carriageway, get out on the verge side and behind the barrier; if you can't get out safely, call 999.
The A1237 covers the west and north. It's about ten miles of single carriageway with twelve roundabouts, including Askham Bryan, Copmanthorpe, Rawcliffe, Clifton Moor and Monks Cross, and it crosses the A59 and the A19 before meeting the A64 at each end. It gets congested at peak times, and there are plans to dual a long section of it. Naming the roundabout you're nearest to is the quickest way to get a truck to you.
Park and ride is popular here. Askham Bar, Grimston Bar, Monks Cross and Rawcliffe Bar are all big open car parks where a truck can reach a car easily.
Inside the city walls, the footstreets are closed to most traffic between 10.30am and 5pm every day. They include Blake Street, Coney Street, Davygate, Goodramgate, Lendal, Parliament Street, Stonegate and the streets around them. Fixed and sliding bollards stand at many entry points. During those hours only emergency services, emergency utility work, certain medical and community transport vehicles, and Blue Badge holders using Goodramgate and Blake Street can get in. A recovery truck isn't on that list, so a car stuck in the footstreets is collected before 10.30am or after 5pm.
York Hospital's main entrance is on Wigginton Road, and its multi-storey is often full, with queues to get in. A recovered car can go to a local garage, your home, or a dealer further away, and the price covers the whole trip.
Roads & areas we cover around York
Why York drivers choose BlueLine
Recovering something other than a car
Different vehicles need different trucks and different handling. These explain how each one is done.
York recovery & roadside FAQs
My car has broken down inside the footstreets. Can a truck get to it?
Not between 10.30am and 5pm, when the footstreets are closed to all but a short list of vehicles and recovery trucks aren't on it. Tell us exactly where the car is and whether it's causing an obstruction. We'll arrange the collection for before or after the restricted hours. If it's a flat battery, a jump start once access opens may get you out under your own power.
I've broken down on the A1237 near Clifton Moor. What do you need from me?
The nearest roundabout, which way you were heading, and whether you've managed to get onto a verge or into a lay-by. It's a busy single carriageway, so get everyone out and well away from the traffic if it's safe. If the car is blocking a lane and you can't get out, call 999.
My car won't start at the Askham Bar park and ride. Can you help?
Yes. Tell us roughly where in the car park you are, the make and model, and whether it's a hybrid. A jump start or a new battery fitted in the bay usually gets you going, and the car park is easy for a van to reach.
Can you take my car from York to a garage in Leeds?
Yes. Give us the garage address when you call. The price you agree before dispatch includes the full trip down the A64.
What decides the cost of a York recovery?
Four things decide it: where the car has stopped, what it is, whether it can still roll and steer, and where it needs to end up. Inside the walls, the timing of the footstreets can come into it too. You get one price before we send a truck.